Don’t be Boring

You’ll be successful if you faithfully do the best you can with what you have

The first lesson on not being boring is that you need to look at what you’re saying from the point of view of the reader or listener.

Because you’ve invested your time and your effort in the project saying “We’ve just put on a new station in Nameavillage” will excite you. But most people (who aren’t you) will go “So What!”

OK so lets break it down.

  1. We’ve” – wrong wrong wrong! Remember the donor is the hero of the story- not you!
  2. Make it a Story.  “Joan was nearly in tears as she told me how the new station has given her hope. She was so grateful to you for…” Hello, now that sounds more interesting…

Here’s a quote from fundraising guru Jeff Brooks – from his website on the difference between boring, self-centred fundraising and being interesting and relevant to donors:

The Boring Way The Interesting Way
Numbers: We were founded in 1952 with just two staff. Since then, we’ve grown to 64 FTEs who serve more than 1,200 beneficiaries during any given week. Stories: The night before we met John, he tried to drink himself to death.
Processes: Our three-step counselling system heals our clients physically, psychologically, and spiritually. Outcomes: John spent years as a hopeless alcoholic, a drain on our community. Now he’s free from drink, a good dad, a taxpayer, somebody you’d be glad to call a friend or neighbour.
Philosophy: We believe … Action: You can accomplish …
First person: I, We Second person: You (the donor)

There’s no excuse for being boring!

Record Your Donor Details

Here is a simple Excel spreadsheet as a starting place for recording your donor details.

Download

Read a little more on CRM systems.

CRM Software

There are literally hundreds of options for a CRM (Customer Relationship Management) system for your ministry. There are some free options but usually they are limited to a short time or a small number of records.

One truly Free option worth exploring is TNTConnect

As CRM software is a rapidly changing field you are probably best to do your own search. But before you do here are some questions you should consider. Start by thinking about Strategy.

  • Are you doing agressive donor acquisition or more focussed on retention activity?
  • What Details do you want to store? For Who? Donors, Customers, Volunteers?
  • Where do you want to house your data? Locally? Cloud?
  • How many donors do you need to manage?
  • What questions do you need reports on?
  • How many people will need access to your donor details on a daily basis?
  • What other systems do you need to work with? eg email lists, websites, events, social media?
  • How will you manage Privacy and Security?

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