CRM Software
There are literally hundreds of options for a CRM (Customer Relationship Management) system for your ministry. There are some free options but usually they are limited to a short time or a small number of records.
One truly Free option worth exploring is TNTConnect
As CRM software is a rapidly changing field you are probably best to do your own search. But before you do here are some questions you should consider. Start by thinking about Strategy.
- Are you doing agressive donor acquisition or more focussed on retention activity?
- What Details do you want to store? For Who? Donors, Customers, Volunteers?
- Where do you want to house your data? Locally? Cloud?
- How many donors do you need to manage?
- What questions do you need reports on?
- How many people will need access to your donor details on a daily basis?
- What other systems do you need to work with? eg email lists, websites, events, social media?
- How will you manage Privacy and Security?